l144 Terms & Conditions — Your Agreement with Our Platform

Definitions

In these Terms & Conditions, the following terms shall have the meanings set out below unless the context otherwise requires:

• "l144", "we", "us", "our" — refers to the operator of the l144 platform accessible at l144.io and all associated subdomains.
• "Platform" — refers to the l144 website, mobile-optimised site, any future mobile application, and all games, services, features, and content made available thereon.
• "Player", "you", "your" — refers to any individual who has registered an account on the l144 Platform or who accesses the Platform in any capacity.
• "Account" — refers to the registered user account created by a Player on the Platform.
• "BDT Wallet" — refers to the Bangladeshi Taka-denominated balance held within a Player's Account.
• "Bonus" — refers to any free credits, matched deposit funds, free spins, or other promotional incentives granted by l144 to a Player's Account.
• "Wagering Requirement" — refers to the number of times a Bonus amount must be wagered before it becomes eligible for withdrawal, as specified in the relevant promotion's terms.
• "KYC" — refers to the Know Your Customer identity verification process required by l144 prior to processing withdrawals.
• "Prohibited Conduct" — refers to any activity outlined in Section 9 of these Terms that is strictly forbidden on the Platform.
• "Real Money Play" — refers to any wagering activity conducted using funds deposited into a Player's BDT Wallet, as distinct from demo or free-play modes where available.

Eligibility & Age Restriction

2.1 Minimum Age Requirement

The l144 Platform is exclusively available to individuals who are aged 21 years or older at the time of registration and at all times thereafter during their use of the Platform. This age restriction is a firm and non-negotiable requirement. l144 does not permit access to, or use of, the Platform by any individual under the age of 21, regardless of the jurisdiction in which they are located.

2.2 Geographic Eligibility

The Platform is operated and primarily intended for players located in Bangladesh. It is your sole responsibility to ensure that online gambling is lawful in your jurisdiction before registering an account or placing any wager. l144 makes no representations as to the legal status of online gambling in any particular jurisdiction outside its primary market and accepts no liability for any Player accessing the Platform from a jurisdiction where such access may be restricted.

2.3 Age Verification

l144 reserves the right to request identity verification documents at any point during a Player's use of the Platform to confirm compliance with the 21+ age requirement. Acceptable documents include a National Identity Card (NID), passport, or birth certificate issued by the relevant Bangladeshi authority. Failure to provide satisfactory age verification documents within the timeframe requested will result in the suspension of withdrawal privileges and, ultimately, account closure.

2.4 Single Account Per Individual

Each eligible individual may register and maintain only one (1) active Account on the l144 Platform. The operation of multiple Accounts by a single individual — whether under the same or different personal details — constitutes a material breach of these Terms and will result in the suspension of all associated accounts and potential forfeiture of balances pending investigation.

Account Registration & Verification

3.1 Registration Process

To participate in Real Money Play on l144, you must complete the registration process by providing accurate, complete, and current personal information including, but not limited to, your full legal name, date of birth, residential address, email address, and mobile phone number. l144 relies on the accuracy of the information you provide at registration; any material inaccuracy may result in account suspension or closure.

3.2 Accuracy of Information

You represent and warrant that all information provided during registration and throughout your use of the Platform is true, accurate, current, and complete. You agree to update your Account information promptly if any details change. l144 shall not be liable for any loss or damage arising from your failure to maintain accurate Account information.

3.3 KYC Verification Requirements

Prior to processing any withdrawal request, l144 will require you to complete the KYC verification process. This process requires you to submit copies of one or more of the following documents:

• A government-issued photo identification document (National Identity Card, passport, or driving licence)
• A recent proof of address document (utility bill, bank statement, or government correspondence dated within three months)
• Proof of payment method ownership (screenshot of bKash/Nagad/Rocket account registered to your name, or front-side image of a Visa/Mastercard with the middle digits obscured)

l144 aims to complete KYC reviews within 3 business days of receiving complete and satisfactory documentation. You will be notified by email of the outcome of your KYC review. Until KYC verification is approved, withdrawal requests will remain on hold.

3.4 Refusal of Registration

l144 reserves the right, in its absolute discretion, to refuse any registration application or to close an existing Account at any time, without being required to provide a reason for such refusal or closure, subject to returning any legitimate verified real-money balance to the Player via an appropriate payment channel.

Account Security & Responsibilities

4.1 Confidentiality of Login Credentials

You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any third party under any circumstances. l144 will never ask you to disclose your password via email, live chat, or any other communication channel. If you receive any communication purporting to be from l144 requesting your password, you should treat it as a phishing attempt and report it to our support team immediately.

4.2 Unauthorised Account Access

You agree to notify l144 immediately upon becoming aware of any unauthorised use of your Account or any other breach of security. l144 shall not be liable for any loss or damage arising from your failure to comply with this requirement. Until l144 receives written notification of a security breach, all activity on your Account will be presumed to have been authorised by you.

4.3 Device Security

You are responsible for ensuring that the device from which you access the l144 Platform is free from malware, keyloggers, and other malicious software that could compromise your Account security. l144 recommends the use of a trusted antivirus solution and advises against accessing your Account from shared or public devices.

Deposits & Payment Methods

5.1 Accepted Payment Methods

l144 currently accepts deposits via the following payment channels: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional payment methods may be added or removed from time to time at l144's discretion. The availability of specific payment methods may vary based on your location and account status.

5.2 Minimum Deposit

The minimum deposit amount on l144 is ৳500 (five hundred Bangladeshi Taka). There is no maximum deposit limit imposed by l144, though individual payment providers may apply their own transaction limits, which are outside l144's control.

5.3 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your BDT Wallet within seconds of the mobile banking transaction being confirmed by the respective provider. Deposits via Visa and Mastercard are typically credited within 1–15 minutes. If your deposit has not been credited within 30 minutes of the transaction being completed, please contact our 24/7 support team with your transaction reference number.

5.4 Source of Funds

You warrant that all funds deposited into your l144 BDT Wallet are derived from legitimate sources and are in no way connected to any illegal activity. l144 maintains the right to request evidence of the source of funds deposited and to suspend or close accounts where satisfactory evidence cannot be provided.

5.5 No Deposit Fees

l144 does not charge any fees for deposits made to your BDT Wallet. However, your payment provider (e.g., bKash, Nagad, your bank) may apply their own service fees or transaction charges, which are beyond l144's control and are your sole responsibility.

Withdrawals & Processing

6.1 Withdrawal Eligibility

Withdrawals from your l144 BDT Wallet are available only to Players who have successfully completed KYC verification. Withdrawal requests submitted prior to KYC approval will be held in a pending state until verification is complete. l144 reserves the right to require additional documentation before processing any withdrawal request.

6.2 Withdrawal Methods

Withdrawals must be made to the same payment method used for the original deposit, subject to any applicable limits. l144 does not process withdrawals to third-party accounts — the account receiving the withdrawal must be registered in the same name as the l144 Account holder.

6.3 Processing Times

l144 aims to process withdrawal requests within 24 hours of approval for verified accounts using bKash, Nagad, Rocket, and Upay. Withdrawals to Visa or Mastercard may take 3–7 business days depending on your card issuer's processing timelines. During peak periods or where additional compliance checks are required, processing times may be extended.

6.4 Withdrawal Limitations

l144 reserves the right to impose withdrawal limits on a per-transaction, daily, weekly, or monthly basis. Where such limits are applied to your Account, they will be communicated to you via your Account dashboard or by email. Bonus funds that have not met the applicable wagering requirements are not eligible for withdrawal.

Bonuses & Promotions

7.1 General Bonus Terms

All bonuses and promotional offers made available on the l144 Platform are subject to specific terms and conditions published at the time of each offer. These specific terms will specify the applicable wagering requirement, minimum qualifying deposit, eligible games, time limits, and any other relevant conditions. In the event of any conflict between the specific bonus terms and these general Terms & Conditions, the specific bonus terms shall prevail.

7.2 Wagering Requirements

Bonus funds credited to your Account must be wagered the specified number of times before they become eligible for withdrawal. For example, a bonus subject to a 30x wagering requirement of ৳1,000 must generate ৳30,000 in total qualifying wagers before any portion of that bonus may be withdrawn. Not all games contribute equally to wagering requirements — slots typically contribute 100%, while live dealer games may contribute a lower percentage as specified in the relevant bonus terms.

7.3 Bonus Abuse

Any attempt to exploit, manipulate, or abuse l144's bonus system — including but not limited to the use of multiple accounts to claim the same bonus, low-risk hedging strategies designed to convert bonus funds without genuine gameplay, or collusion with other players — constitutes Prohibited Conduct under Section 9. l144 reserves the right to forfeit any bonus funds and associated winnings where bonus abuse is suspected, following internal investigation.

7.4 Seasonal Promotions

l144 regularly runs seasonal promotions aligned with Bangladesh's cultural calendar, including BPL cricket tournament promotions, Eid deposit offers, Pohela Boishakh special events, and Victory Day rewards. All such promotions are subject to their own specific terms published at the time of the offer and are available only to eligible, verified players aged 21 and above.

Games & Betting Rules

8.1 Game Fairness

All casino games available on the l144 Platform are provided by certified third-party game providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, Play'n GO, and Nolimit City. Each provider's games are independently audited for fairness by accredited testing laboratories. l144 does not interfere with, modify, or influence game outcomes. Published Return to Player (RTP) rates for individual games are available within each game's information panel.

8.2 Sportsbook Betting Rules

Cricket and other sports betting markets on l144 are governed by the specific betting rules published in the sportsbook section of the Platform. In the event of a dispute regarding bet settlement, l144's decision — informed by official sporting body results and the applicable betting rules — shall be final and binding. l144 reserves the right to void any bet placed on an event where the odds were clearly erroneous due to a technical or human error.

8.3 Technical Malfunctions

In the event of a technical malfunction or error affecting a game or bet — including server interruptions, software errors, or connectivity failures — l144 reserves the right to void any affected bets and return stakes to the relevant Players. l144 will not be liable for any losses or foregone winnings arising from technical malfunctions beyond its reasonable control.

8.4 Responsible Betting Limits

l144 strongly encourages all Players to set personal deposit, loss, and wager limits from within their Account settings as part of responsible betting practice. These limits are configurable at any time and take effect immediately when reduced; increases to limits may be subject to a cooling-off period before they become active.

Prohibited Conduct

The following activities are strictly prohibited on the l144 Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where required by applicable law:

• Registering more than one Account or registering an Account on behalf of another person
• Providing false, inaccurate, or misleading personal information during registration or KYC verification
• Using the Platform if you are under 21 years of age
• Using automated software, bots, scripts, or any artificial intelligence tool to interact with the Platform in a manner that provides an unfair advantage
• Exploiting software bugs, glitches, or errors in games or the Platform to generate illegitimate winnings
• Colluding with other Players, game operators, or third parties to manipulate game outcomes or bet settlements
• Using the Platform for any form of money laundering, terrorist financing, or other illegal financial activity
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or infrastructure
• Engaging in fraudulent chargebacks on deposits made to your BDT Wallet
• Any conduct intended to damage l144's reputation, brand, or technical systems

l144 cooperates fully with law enforcement agencies and financial institutions in Bangladesh and internationally when investigating suspected illegal activity conducted through the Platform.

Responsible Gaming

10.1 Our Commitment

l144 is committed to promoting responsible gambling among all Players. We recognise that for a small number of individuals, gambling can become a problem that affects their personal, financial, and mental wellbeing. We take that responsibility seriously and provide a range of tools to help Players stay in control of their gambling activity at all times.

10.2 Responsible Gaming Tools

The following responsible gaming tools are available to all registered Players from within the Account settings panel:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit caps on your BDT Wallet
• Loss Limits: Restrict the maximum amount you can lose within a specified time period
• Session Time Alerts: Receive in-session notifications when you have been playing for a set duration
• Cooling-Off Period: Take a temporary break from the Platform for a defined period (24 hours to 30 days)
• Self-Exclusion: Permanently or semi-permanently exclude yourself from the Platform for a minimum of 6 months

10.3 Self-Exclusion Process

To initiate self-exclusion, contact l144's 24/7 live support team on-site and request immediate account exclusion. l144 will process self-exclusion requests within one (1) business day. During a self-exclusion period, your account will be locked, promotional communications will cease, and login access will be disabled. If you attempt to re-register during a self-exclusion period, l144 will close the new account upon identification.

10.4 Age 21+ Enforcement

l144 enforces the 21+ age restriction at registration and again at the KYC verification stage. Any Account found to belong to an individual under the age of 21 will be immediately closed, all bonuses forfeited, and net deposits (after deduction of any losses) returned where practically possible in accordance with applicable legal requirements.

Intellectual Property

All content on the l144 Platform — including but not limited to the l144 brand name, logo, website design, graphics, text, software code, game interfaces, and promotional materials — is the exclusive intellectual property of l144 or its licensors. You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the l144 Platform without the prior written consent of l144. Any unauthorised use of l144's intellectual property may result in account termination and legal action.

Game content provided by third-party providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and others) remains the intellectual property of those respective providers. l144 displays such content under valid licensing agreements.

Limitation of Liability

12.1 Platform Availability

l144 aims to maintain continuous Platform availability but does not guarantee uninterrupted access. Scheduled maintenance, emergency downtime, third-party infrastructure failures, or events beyond l144's reasonable control (including natural disasters, civil unrest, or government actions) may result in temporary Platform unavailability. l144 shall not be liable for any loss of earnings, opportunity, or enjoyment arising from Platform downtime.

12.2 Maximum Liability

To the maximum extent permitted by applicable law, l144's total aggregate liability to any Player in connection with the Platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by that Player into their BDT Wallet in the 30 days immediately preceding the event giving rise to the claim.

12.3 Exclusions

Nothing in these Terms shall limit or exclude l144's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be limited or excluded by applicable law. l144 does not exclude liability for death or personal injury caused by its own negligence.

12.4 Third-Party Websites

The l144 Platform may contain references to third-party payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game providers. l144 is not responsible for the content, terms, or practices of any third-party service and shall not be liable for any loss or damage arising from your interaction with such third parties.

Privacy & Data Protection

l144 collects, processes, and stores personal data in accordance with our Privacy Policy, available at /privacy-policy. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy forms an integral part of these Terms & Conditions and should be read in conjunction with this document.

Your personal data will be used for the purposes of account management, KYC verification, payment processing, fraud prevention, responsible gaming monitoring, and the delivery of personalised promotional offers where you have consented to receive such communications. l144 does not sell your personal data to third parties and shares it only with service providers necessary to operate the Platform and comply with applicable legal obligations.

Amendments to Terms

l144 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, l144 will notify registered Players by email or by displaying a prominent notice on the Platform. The effective date of the revised Terms will be updated at the top of this document. Your continued use of the Platform following notification of any changes constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms regularly to ensure you remain aware of the current version. If you do not agree with any amendment to these Terms, you must cease using the Platform and contact support to discuss the closure of your Account and the return of any verified real-money balance.

Governing Law & Disputes

15.1 Dispute Resolution

In the event of any dispute, complaint, or claim arising from your use of the l144 Platform, you should first contact our 24/7 support team via on-site live chat or by email at [email protected], providing full details of the matter in question. l144 will acknowledge receipt of your complaint within 24 hours and will aim to provide a substantive response within 5 business days.

15.2 Escalation

If you are not satisfied with l144's response to your complaint, you may escalate the matter in writing to our senior complaints team at [email protected] with the subject line "Formal Complaint – Escalation". l144 will provide a final position letter within 14 business days of receiving the escalated complaint.

15.3 Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. Both parties agree to attempt to resolve any dispute through good-faith negotiation before resorting to formal legal proceedings.

15.4 Language

These Terms & Conditions are written in English. In the event of any translation being provided for convenience, the English language version shall prevail in all cases of conflict or ambiguity.

Contact & Support

If you have any questions about these Terms & Conditions, wish to exercise any of your rights under these Terms, or need assistance with your l144 Account, please contact our support team using the following details:

• Live Chat: Available 24/7 directly on the l144 Platform — the fastest way to reach us
• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)
• Response Time: Live chat responses within minutes; email responses within 24 hours

l144 support agents are trained to assist with account queries, deposit and withdrawal issues, responsible gaming tools, KYC verification status, bonus queries, and technical support. All support interactions are conducted in English.